Hi Mom, finally I made in into an eBook

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The Book is in German my chapter is in English.

A word in the beginning: this post is not about condemning E-Mail and its usage but on how to increase the efficiency of collaboration by utilizing and leveraging all tools and platforms a modern workplace has including Networking, Collaboration, Conferencing, Instant Messaging. For many use cases E-Mail is the tool of choice and for sure it will remain to be for quite a while.When I started at in my current department I was handed over an ongoing project by a colleague. She went to her mailbox, selected with a few clicks all mails associated to that project and sent me the result as one big E-Mail. I was supposed to read all these historical conversations bottom-up. After trying this for a while I ended up just poking around in this mess using the built in search whenever I needed some information that could be issued in a search query … 

Read on …